Frequently Asked Questions
Everything you need to know about bringing fine art into your home.
How is my artwork packaged for shipping?
We use professional-grade packing materials, including acid-free glassine paper, heavy-duty cardboard boxes, and custom wooden crates for larger pieces to ensure your art arrives in pristine condition.
Do you offer custom framing services?
Yes, we provide bespoke framing solutions tailored to your home decor. Our experts use archival-quality materials to protect and enhance the visual appeal of your investment.
What is your return policy for original art?
We offer a 14-day satisfaction guarantee. If the piece doesn't fit your space as expected, you can return it for a full refund, provided it is returned in its original condition and packaging.
How can I verify the authenticity of a piece?
Every artwork purchased from Ao5 Gallery comes with a signed Certificate of Authenticity, documenting the artist's details, the medium, and the production year.
Do you offer international shipping?
Absolutely. We ship worldwide using trusted art couriers. Shipping costs and delivery timelines are calculated at checkout based on the dimensions of the piece and your location.
Can I see how a piece looks in my home before buying?
We offer a 'Virtual Preview' service. Simply send us a photo of your wall, and our design team will digitally superimpose the artwork to scale to help you visualize the final look.