Returns & Exchanges

At Ao5 Gallery, we want you to be completely satisfied with your unique home decor and artwork; if a piece doesn't perfectly fit your space, you can return it within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and a brief explanation of why the item isn't working for your home.

2

Secure Packaging

Carefully repackage your items in their original gallery-grade materials to ensure they remain protected during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund

Once our curators inspect the returned piece, we will issue a full refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing